Refund Policy

If you are not satisfied with your purchase for any reason, our aim is to make it right.  Please contact us to explain your issue and address your concern.  We'll work with you to determine a solution, which may include a refund or future credit. You may request a full refund within 30 days of purchase or future credit for up to 120 days from the purchase date. 

Our goal is to always offer top notch customer service.  Please contact our Customer Service team for assistance or call: (800) 577-3650.

Terms of Service

All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on Jibbr Inc. and belong to Jibbr Inc. Jibbr Inc. reserves all of its rights on Jibbr Inc. Nothing in the Terms grants you a right or license to use any trade mark, design right or copyright owned or controlled by Jibbr Inc.

Health Privacy Notice

During our calls, you have the right to decline to relay any protected health information to our staff, relatives, or friends. Should you elect to share any private and/or health information, we do not disclose any Personal or Non-Personal Information about our clients without your verbal consent to relatives or friends. For your privacy and protection, we never share any health information with third parties. Should an emergency ensue, we strive to reasonably ask for permission before contacting authorities.

Privacy Policy

Your privacy is important to Jibbr Inc. (Jibbr).  This privacy statement provides information about the personal information that Jibbr collects, and the ways in which Jibbr uses that personal information.

Types of Information We Collect

Personal Information is information such as your name, telephone number, email address, when taken together, can uniquely identify you. Personal Information may include a credit card number or other payment account number (including the three (3) or four (4) digit validation code for your credit card). In order for you to take advantage of the services provided through the Sites, we may require that you furnish Personal Information. We collect your Personal Information when you voluntarily provide it to us or, for business accounts, when your employer provides it to us.

Cookies and Other Technology A cookie is a small piece of data that is sent by Jibbr to your Internet browser and stored on your computer's hard drive, and that delivers information about you and your activity on the Sites. Pixel tags and web beacons are small graphic files that can function in various ways (such as allowing us to track how you view an email that we send you, and track your activity on the Sites) and are commonly used in conjunction with cookies. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. Some browsers allow you to indicate that you would not like your online activities tracked, using “Do Not Track” indicators; however we are not obligated to respond to these indicators, and we are not currently set up to respond to them. This means that we may use latent information about your online activities to improve your use of our Sites consistent with this policy.

IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP) and is identified and logged automatically in our server log files whenever you visit the Sites, along with the time(s) of your visit(s) and the page(s) of the Sites that you visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.

Location Information. We may obtain information about your physical location, such as by use of GPS and other geolocation features in your device, or by inference from other information we collect. For example, your IP Address indicates the general geographic region from which you are connecting to the Internet.

How We Use Information Collected From You

Personal Information. We may use your Personal Information and any third party’s Personal Information that you may provide, as applicable:

  • to process your registration on our Sites, including verifying your information to ensure its accuracy and validity.
  • to fulfill your requests
  • to fulfill your purchases
  • to send you important information regarding the Sites, such as certain changes to our terms, conditions, policies and/or other administrative information. Because this information may be material to your use of the Sites, you may not opt out of receiving such communications.
  • for our internal business purposes, such as data analysis, audits, improving our services, identifying usage trends.
  • for purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Privacy Policy.

How We Share Your Personal Information With Others

We do not disclose any Personal or Non-Personal Information about our clients, other than:

  • to third parties such as tribunals or law enforcement authorities pursuant to valid requests in connection with alleged violations of Jibbr’s Terms of Use or other alleged contract violations, actual or alleged infringement, actual or suspected harm to persons or property, or alleged violations of laws, rules or regulations.
  • to detect, prevent or otherwise address actual or suspected fraud, security or technical issues, and to verify your purchase to holder(s) of any credit card(s) or other payment account(s) used to place order(s) through your account.
  • as required to fulfill your order.

Other Important Notices Regarding Our Privacy Practices

Security. We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us credit card information and/or other sensitive information through email. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below.

Unsubscribe. If you do not wish to receive marketing-related emails from us, you may unsubscribe from receiving them by clicking on the "unsubscribe" link at the bottom of any of those emails. You may also unsubscribe from receiving order updates via email:

Retention Period. We will retain Personal Information for the period reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Note Regarding the Use of the Site by Children. Under no circumstances are the Sites directed to and/or intended for use by individuals under the age of thirteen (13). Such individuals are prohibited from using the Sites and should not provide Personal Information through the Sites.

Disclaimer. If you choose to access the Sites, you do so at your own risk, and are responsible for complying with all applicable laws, rules and regulations. We may limit the availability of the Sites, in whole or in part, to any person, geographic area and/or jurisdiction we choose, at any time and in our sole discretion. By using the Sites and submitting any Personal Information, you consent to the transfer of Personal Information to other countries, which may provide a different level of data security than your country of residence provides.

California Privacy Rights. If you are a user of the Sites and a California resident, California’s “Shine the Light” law (California Civil Code § 1798.83) permits you to request and obtain from us once a year, free of charge, information regarding our disclosure of your Personal Information (if any) to third parties for direct marketing purposes. If this law applies to you and you would like to make such a request, please submit your request in writing to the address provided below.

Contacting Us. If you have any questions regarding this Privacy Policy, please contact us by email at Please note that email communications will not necessarily be secure; accordingly you should not include credit card information and/or other sensitive personal information in your email correspondence with us.


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Linking Disclaimer

By providing links to other sites, Jibbr Inc. bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content.